Privacy Policy

Rondanini Publishing Ltd ("Rondanini", "we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect information when you visit our website rondanini.com and purchase our books and services.

This policy complies with UK GDPR, EU GDPR, and UK Data Protection Act 2018 requirements for publishers and e-commerce websites.

Rondanini Publishing Ltd
Suite 6438, Unit 3A, 34–35 Hatton Garden, Holborn, London, EC1N 8DX
Registered in England and Wales (Company No. 16548159)
Tel: +44 203 432 3380
Email: info@rondanini.com

We collect information in the following ways:

3.1 Information You Provide:

• Purchase information (name, email, billing address) when buying books
• Contact details when you email us or use contact forms
• Account information if you create an account for digital products
• Marketing preferences and newsletter subscriptions

3.2 Information We Collect Automatically:

• Website usage data through analytics (pages visited, time spent, referral sources)
• Technical information (IP address, browser type, device information)
• Cookies and similar tracking technologies (see Cookie Policy below)

3.3 Information from Third Parties:

• Payment processing data from PayPal, Stripe, and Gumroad
• Order fulfillment data from IngramSpark and other distributors
• Marketing analytics from social media platforms (if you interact with our content)

We use your personal data for the following purposes:

4.1 Essential Business Operations:

• Processing and fulfilling book orders and digital product deliveries
• Providing customer support and responding to inquiries
• Managing user accounts and access to digital content
• Processing payments and preventing fraud

4.2 Communication:

• Sending order confirmations and delivery updates
• Newsletter and marketing communications (with your consent)
• Important updates about our books and services

4.3 Website Improvement:

• Analyzing website usage to improve user experience
• Understanding reader preferences and popular content
• Technical maintenance and security monitoring

Under UK/EU GDPR, we process your data based on:

• Contract: To fulfill book orders and provide purchased services
• Legitimate Interest: For website analytics, fraud prevention, and business communications
• Consent: For marketing emails and non-essential cookies
• Legal Obligation: For tax records and regulatory compliance

We share your data only when necessary with:

6.1 Service Providers:

• Payment Processors: PayPal, Stripe, Gumroad (for secure payment processing)
• Book Distributors: IngramSpark, Amazon KDP (for order fulfillment)
• Email Services: Brevo (for transactional and marketing emails)
• Analytics: Plausible Analytics (privacy-focused, GDPR-compliant)
• Hosting: Netlify (for website hosting and CDN services)

6.2 Legal Requirements:

• We may disclose data if required by law, court order, or regulatory authority
• To protect our rights, property, or safety, or that of our users

We do not:

• Sell or rent your personal data to third parties
• Share data for advertising purposes beyond our own marketing
• Use data for automated decision-making or profiling

We retain your data for the following periods:

• Purchase Records: 7 years (UK tax and accounting requirements)
• Customer Support: 2 years after last contact
• Marketing Data: Until you unsubscribe or withdraw consent
• Website Analytics: 26 months (aggregated and anonymized)
• Account Data: Until account deletion requested

Data is securely deleted after retention periods expire.

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal obligations)
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: For marketing and non-essential cookies

To exercise these rights, contact us at info@rondanini.com

We use cookies and similar technologies for:

9.1 Essential Cookies:

• Website functionality and security
• Shopping cart and checkout process
• User authentication and sessions

9.2 Analytics Cookies (with consent):

• Plausible Analytics (privacy-focused, no personal data collected)
• Website performance and usage statistics

9.3 Marketing Cookies (with consent):

• Social media integration (Facebook, Twitter)
• Conversion tracking for advertising campaigns

You can manage cookie preferences through our cookie banner or browser settings.

We protect your data through:

• SSL/TLS encryption for all data transmission
• Secure hosting infrastructure with regular security updates
• Access controls and staff training on data protection
• Regular security assessments and monitoring
• Secure payment processing through PCI DSS compliant providers

While we implement robust security measures, no internet transmission is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any security incidents.

We offer AI-powered tools and custom GPT (Generative Pre-trained Transformer) integrations on our website to enhance your experience with content assistance, writing guidance, monetization strategies, and interactive features. These tools include:

• The Architect's Method v8 Master Edition GPT: Writing methodology and guidance for authors
• Berta - Content & Monetization Strategist: Content strategy and monetization assistance for creators

11.1 Information Handling by AI Tools:

• No Data Storage: Our AI-powered tools do not collect, store, or retain any personal information, chat content, or metadata from your interactions. We do not maintain databases, logs, or records of your interactions
• Real-Time Processing: All responses are generated in real time based solely on your current session input. All processing is ephemeral and session-based only
• Session Data: Temporary interaction data necessary for conversation flow is processed during your active session only. Once you close or refresh your session, all interaction data is permanently deleted and cannot be retrieved
• No Tracking: These tools do not use cookies, tracking technologies, or analytics to monitor your behavior
• No Development Use: We do not use any user data for product development, training, improvement, or any purpose beyond immediate service delivery
• No Analytics: We do not collect or analyze usage patterns, trends, or user behavior data

11.2 Information Processed (Not Retained):

When you interact with our AI tools, the following information is processed in real-time but not stored or retained by us:

• User-provided content: Text you submit, including writing samples, story ideas, content strategies, or notes - processed only to provide immediate responses
• Session context: Conversation history within your active session to maintain coherent dialogue
• Technical data: Basic technical information processed by the hosting platform for service delivery only

11.3 Third-Party AI Platform Hosting (OpenAI):

• Our AI tools are hosted on OpenAI's infrastructure and process input/output data under OpenAI's Privacy Policy
• Data may be processed outside the UK or EU, with appropriate safeguards applied consistent with UK GDPR requirements
• These platforms have their own privacy policies and data handling practices, which are separate from and not controlled by us
• We encourage you to review OpenAI's Privacy Policy for information on their data processing and storage
• Any security measures (such as encryption during data transmission) are managed by the hosting platform

11.4 Limited Data Sharing:

We do not sell or rent personal data. Limited data may be shared with:

• OpenAI: The GPT platform provider that hosts our AI tools
• Authorized Rondanini Publishing staff: For research, quality assurance, and compliance monitoring only

11.5 Your Control and Rights:

• You are not required to submit any identifying data to use AI-powered tools
• Ending or refreshing your session deletes all interaction data automatically
• You maintain complete control over what information you choose to share during interactions
• You have the right to access, correct, or delete your personal data, and to withdraw consent where processing is based on consent
• You may request deletion of your content by contacting us at info@rondanini.com

11.6 Security:

We implement appropriate organizational and technical safeguards to prevent unauthorized access, alteration, disclosure, or destruction of personal information processed through our AI tools.

For detailed privacy information specific to The Architect's Method GPT, please see our Architect's Method Privacy Policy.

Some of our service providers are located outside the UK/EU:

• Netlify (US): Website hosting with appropriate safeguards
• Plausible (EU): Analytics service based in Estonia
• OpenAI (US): AI services provider for custom GPT tools (data not retained beyond session)

All international transfers are protected by appropriate safeguards including adequacy decisions, standard contractual clauses, or certification schemes.

Our website and services are not directed at children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child under 16, please contact us immediately.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our website with a new effective date
• Notify you by email if changes significantly affect your rights
• Maintain previous versions for reference

If you have concerns about how we handle your personal data:

• Contact us first at info@rondanini.com
• You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO)
• ICO Website: ico.org.uk
• ICO Helpline: 0303 123 1113